Dear Khun Witthaya Yooman,
We very much appreciate your comments regarding your stay at the ibis Samui Bophut.
I will share your comments regarding quality of the restaurant with our Food & Beverage team for immediate action. Please accept my sincere apologies for any shortcomings! I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, I am delighted to hear that you found our staff to be friendly and attentive!
Thank you again for sharing your experience, and we hope to welcome you back to sunny Samui in the near future!
Sincerely,
Kirill Mokronosov
Front Office Leader
ibis Samui Bophut