This study explored a collaborative problem solving case using social media and
an e-collaboration tool, and analyzed their educational implications in a qualitative
research method. The result shows that a learning environment for problem solving
with social media and an e-collaboration tool facilitated communication among
students, enabled them to build unity as a group, to share opinions and ideas, and
promoted active participation and collaboration. In addition, the communicative
environment helped the students to build a collaborative community and enhance
unity and cooperation to achieve their common goal, and contributed to problem
solving experiences and to ultimately conceiving new and creative conclusions as
a group