Empirical testing and validation of the D&M IS Success Model was the primary
purpose of two research studies [38, 41]. Seddon and Kiew [41] surveyed 104 users
of a recently implemented, university accounting system and found significant relationships
between “system quality” with “user satisfaction” and “individual impact,”
between “information quality” with “user satisfaction” and “individual impact,” and
between “user satisfaction” and “individual impact.” Rai et al. [38] performed a
goodness-of-fit test on the entire D&M IS Success Model based on survey responses
from 274 users of a university student IS. The study found that some goodness-of-fit
indicators were significant but others were not. However, all of the path coefficients
among success dimensions of the D&M IS Success Model were found to be significant.