Greetings from Amazon Payments.
Unfortunately, we are currently unable to process your transaction(s). As part of our verification process, we request that you fax us a copy of a recent credit card billing statement confirming the name, address, and telephone number associated with the credit card presented for your transaction. You can fax this documentation to our fax number at 1-800-887-0540 or 001-206-765-3424.
To ensure that your fax is processed in the timeliest manner, please be sure it includes the email address used for the transaction, and/or the transaction number you received in your email confirmation.
Please note that the statement must be sent via fax as we are unable to interpret attachments via email.
***Note***
At this time, your Amazon payments account has been placed on hold. This means that you will not be able to access your transaction information online. Please do not initiate any further transactions or open a new Amazon Payments account until the billing information associated with your credit card has been verified.
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If you are unable to send the fax, please ask the issuing bank of your credit card to contact us so we may verify your billing information.
The card issuer can contact us via the above fax number. The fax should include the name and fax number of a specific representative with whom we can correspond if necessary.
Please don't hesitate to contact us should you have any questions and thank you for your interest in Amazon Payments.
Sincerely,
Account Specialist
Amazon Payments
https://payments.amazon.com