• We are so sorry to inform you that we found out problems about shipment after vessel was already on board.
Out of total order, additional 1pallet of item XYLENE, AR GRADE, 2.5L (180 bottles in 45 cartons) was also shipped out, which was more than qty ordered and this was not shown on invoice & BL.
Remark **This item is the 2nd pallet of innermost container**
In this case, could you please check and advise the possibility of the following situation;
1. Importing into Jordan: will the official open container and examine every pallet or just randomly pick up?
2. Documentation: In case the carrier said BL could not be revised to add qty, can consignee accept the issued doc that is not aligned with actual shipped qty, which means no revision on document?
3. How much confidence your clearing agent have, that the official will not open container in any case?
4. Bring container back to Thailand and redeliver, this will be the last option to consider.
• We just explore every possibility, sorry if it worries you.
Again, we are terribly sorry for human error while loading goods into container. We learn from mistake to improve working efficiency in the future, we promised.
Appreciate your kind assistance in all matters.
• We are so sorry to inform you that we found out problems about shipment after vessel was already on board.
Out of total order, additional 1pallet of item XYLENE, AR GRADE, 2.5L (180 bottles in 45 cartons) was also shipped out, which was more than qty ordered and this was not shown on invoice & BL.
Remark **This item is the 2nd pallet of innermost container**
In this case, could you please check and advise the possibility of the following situation;
1. Importing into Jordan: will the official open container and examine every pallet or just randomly pick up?
2. Documentation: In case the carrier said BL could not be revised to add qty, can consignee accept the issued doc that is not aligned with actual shipped qty, which means no revision on document?
3. How much confidence your clearing agent have, that the official will not open container in any case?
4. Bring container back to Thailand and redeliver, this will be the last option to consider.
• We just explore every possibility, sorry if it worries you.
Again, we are terribly sorry for human error while loading goods into container. We learn from mistake to improve working efficiency in the future, we promised.
Appreciate your kind assistance in all matters.
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