The only way we can move forward with this is to raise prices. The company is no longer willing to loose money. We will no longer allow you to charge for in country shipping. The field will need to pay for this themselves. If this won't work then we can't send the product. I appreciate all the work you, Kris and the staff has done, but the US office has also worked very hard for Thailand. We've also spent a lot of money on your word that once the product was approved this cost would go away. You told us the way you did the product approval was only a formality and now it appears we have a huge problem.
I'm not happy with out situation. I'll need to hear back from you before product is shipped.