Handle day to day operation management of a team handling import shipments/bookings.
Manage the co-ordination with carriers / customers / warehouse / vendors, to ensure smooth delivery of shipments.
Co-ordinate with operations staff for timely & accuracy in billing & Job File closing
To troubleshoot shipment or delivery issues.
Manage Import permit declarations and custom clearance
Responsible to ensure systematic, efficient and high quality daily operations
Effectively manage company’s operations and relationship with customers & vendors
Work closely with internal departments to coordinate customers’ shipment
Build and maintain good rapport with customers to fulfilled their requirement
Additional work/ duties as instructed by management