We always encourage our members to communicate with each other when there's a problem with a transaction. The first step is to contact the member through the Resolution Center and try to resolve the problem.
To start the resolution process, please tell us what your problem is:
I bought an item. I sold an item.
I haven't received it yet.
I haven't received my payment yet.
I received an item that does not match the seller's description.
I need to cancel a transaction.