Our attentions is directed to the three drivers that we must manage - sustainability, asset reliability and productivity. People's behavior influences two of them, reliability and sustainable performance by introducing variability. Consistency and a sense of pride are influences by many factors, largely outside our control. Recognizing this situation can help us adjust our own approach to help others to improve their behavior. Improvement initiatives are necessary, but should be sequenced correctly to maximize their impact and minimize excessive demands on scarce resources. A unified approach as described in this paper can help organize the initiatives systematically.