The families of veteran patients need to be informed about the care of their loved ones. They want to be able to participate in educational activities. They wish to be able
to support the patient when treatment decisions are being made. They want convenient access to care for the veteran patients, as they are often responsible for getting the patient to the appointments.
The veterans services organizations play a key role in supporting veteran patients. They demand that the veteran’s needs be met. To this end, they require access to top management of the CVAMC in order to discuss their concerns.
The trainees demand access to teaching facilities. They want to be able to assist in the care of patients with a variety of health conditions. They want to be able to discuss issues with experienced staff. They demand access to the latest technology and treatments. They want to be able to interact with researchers to gain a better understanding of their patients’ conditions and options for care.