The purpose of this thesis is to evaluate the use
of Quality Function Deployment (QFD) as a management
tool to benefit project managers. The United States
building construction of Engineers is one of the largest
construction management organizations in the world,
annually performing over 3.5 billion dollars worth of
work. The project manager has primary responsibility
within the construction, to ensure the design both fulfils
user's requirements and is prepared correctly, and that
quality control/assurance procedures are correctly
administered. QFD was developed and to improve
quality and lower costs in industrial and business related
fields, by assuring all of building construction
operational decisions are driven by owner needs. It uses a
set of matrices to relate owner wants and needs with
project specifications and requirements.QFD assists
project managers to clearly identify and prioritize owner
and labour requirements in development of the
conceptual and final design. It is best suited to projects
involving repetition of units or when higher-than-average
quality is demanded. Managers are able to make better
informed decisions made during the delivery process,
resulting in a better owner satisfaction. To testing of
required building construction materials and to
determine the quality and quantity of our required area
of the building construction The CQAP details the
systems and controls that GE has put in place so that the
quality of the project will meet the requirements
specified in the report. GE provides definition and
overall management of the quality approach to be
followed by its contractors and consultants. The quality
of the RA implementation will be ensured through an
integrated system of quality assurance performed by the
Construction Manager and quality control provided by
the contractors. GE's Construction Manager is
responsible for the day-to-day Coordination of quality
assurance and quality control measures in the field.