Guest : I’m calling from room 505. I’ve been waiting for someone to fix
the air conditioner for nearly an hour and the weather is very
warm in the room.
Operator : I’m very sorry to hear that. I’ll have a look what happens and
will call you back right away.
………………………………..
Operator : Sorry to keep you waiting. We have a shortage of staff in
Maintenance today, but one of the staff is on his way to your
room. Sorry about the delay again.