(Item no 1 and 3) Thanks for changing the account code in Debit file and QAD system
(Item no 2) I understand that Gauri has already discussed and understood that it is usually adjusted with next payment. When we tried to match the dealer for cancelled contract and reduced next incentive payment it’s not matching. So we are not able to match the adjustment.
So we just need written confirmation that those contracts are adjusted. I understand that some adjustment is made in payments.
(Item no 4) I understand from your C/N file that all C/N amounts are adjusted in June. Thanks
(Note – It does have an impact because we expect to have reduced 20W01 UPREW GL balance but it is not the case since C/N is not adjusted i.e. account is not debited).
(Item no 5) I understand that Gauri has already discussed on that, I’m not sure whether I could explain the question clearly. We know that reserve has to be increased in 20W01/FRPC account. But I’m not sure from which account I should get money from? Can you please provide the account code / subdivision? Sorry about that.
(Item no 6) I understand from Vorawan that she wants to keep the contract in lapsed status to have a track. But the contract is not valid so we need to cancel and return the money back to dealer/customer. We cannot hold it for long in reconciliation status, otherwise it will go to internal control team for resolution.