Thank you for your e mail. I understand that Knight Frank who acts for me and nearly every other owner (leaseholder) is currently processing the payment and they are awaiting documentation from you or Khun Huw Butler as promised.
I wrote to you regarding the fact that my utilities are paid via my float as it is expensive to transfer small amounts each month and I have not yet received any response from you. I also wrote to Khun Huw but he hasn't replied to my e mails either.
If you would kindly process the documentation quickly, you will be receive your payment quickly.
I am always up to date with my payments for fees and utilities, can you or Khun Huw please reply to correspondence and process your documentation efficiently and promptly? Then you won't have any delays in payment.