2. Evolution of Employee Engagement and its Definition
2.1 Evolution of Employee Engagement
Most references relate employee engagement to survey houses and consultancies. It is less taken as an academic
construct. The concept is relatively new for HRM and appeared in the literatures for nearly two decades
(Rafferty, Maben, West and Robinson, 2005; Melcrum Publishing, 2005; Ellis and Sorensen, 2007).