Dear Joe
We need to present to Khun Ben on what system changes we would like to have in order to improve our productivity and service efficiency i.e. automate the billing by each cycle instead of manual control, electronic card etc,
The meeting between OPS and Khun Bunchert will be held on 8th July and the meeting with Khun Ben is on 11th July.
I therefore need you and your team to present to me what 3-5 things you would like to have added in the system or other systems to support the membership work.
Your proposal is to be presented to me on next Tuesday late morning. The invitation will be sent out shortly. You will join CS and Claims in this session and each of the team will come and present their ideas.
You don’t need to come with the nice look and feel presentation but you can come with the initiatives in bullet points and then you can verbally explain to me.
Can you please work with your key representatives from membership and then they can work with the teams and come up with what they really believe it would help?
It’s our golden opportunities to inform Khun Ben what we want, please spend time on this and come up with the lists of your ideas. It’s a good investment to spend time and think of what we can have to help the team and customers. Please give the priority on this naka.
I suggest that you spend time with the team on this by this Friday naka.
Please let me know if anything I can be of help naka.
Best regards
P Jub