The executive management must also identify the need for appropriate resources (instructors, assistants, courses, laboratory equipment, library, audio/ video/computer equipment), as well as appoint an ISO 9000 Coordinator. The coordinator should be a faculty member with a thorough understanding of the ISO 9001 quality system and the educational and research processes in the faculty (department). His/her responsibilities include liaison with external parties, such as other faculties and/or universities, university administration, student records office and customers/subcontractors of the faculty (department).