Find out why your account is suspended.
When your account is suspended, we notify you by email and tell you the reason. The same message appears in the Messages section of My eBay. If you receive an email indicating that your account is suspended, start by verifying that the email is really from us by going to My eBay and checking your messages.
If your account is suspended because your payment is overdue: Your account will be reinstated when you pay the outstanding balance.
If your account is suspended for a different reason: Our message tells you why the account is suspended and what you can do. Learn more about suspended accounts.
Tip: If your account is suspended and you don’t know why, it’s possible that your email software blocked the email notifying you of the suspension. You can find a copy of the email in your My eBay Messages inbox.