Appealing your restriction or removal
If your selling privileges have been restricted or removed, they may be eligible for reinstatement upon appeal.
Here's how to appeal:
Step 1: Determine why your selling privileges were restricted or removed
Read the notice you received from Amazon to determine whether your selling privileges were restricted or removed due to poor performance or for one or more violations of our selling Policies & Agreements .
Step 2: Evaluate your selling practices
Review your customer metrics and identify those that do not meet our performance targets . Evaluate your selling practices for those that may result in buyer dissatisfaction. Review your inventory for items that are in violation of our Policies & Agreements .
Step 3: Create a Plan of Action
Create a Plan of Action that outlines the steps you will take to correct the problems you identified in Step 2 (see Creating a Plan of Action below). Providing a precise Plan of Action that effectively addresses the problems improves the chance that your selling privileges will be reinstated.
Step 4: Send your appeal to Amazon
Once you have created your Plan of Action, send it to Seller Performance with your request for reinstatement.
Log into your seller account.
Click Performance Notifications on the Performance link.
Find the notice you received about the restriction or removal of your selling privileges, and click the Appeal button.
Click the Appeal decision button.
Enter your Plan of Action details in the form provided.
6. Click Submit appeal to send your completed appeal to Seller Performance.
Step 5: Watch your email for a decision from Amazon
After receiving your Plan of Action, we'll notify you of our decision by email, usually within 48 hours. We review all appeals carefully. However, submission of an appeal does not guarantee reinstatement of your selling privileges.
Creating a Plan of Action
Sincerely,