oIt is not a question of systematically rolling out the Six Sigma or Lean methods, but rather of using certain tools according to
different needs. Intense optimization work is outside the scope of this chapter.
pBusiness Process Modeling Language, standard managed by the OMG consortium (omg.org).
qBPMN Method and Style: A Levels-Based Methodology for BPM Process Modeling and Improvement Using BPMN 2.0, Bruce Silver, Cody-Cassidy Press, 2009.