System architecture design (shown in Fig. 3.), which
previously consisted of knowledge representation databases,
development application, and consulting application for Web
and W AP interfaces, will be expanded by using SMS
application. This SMS application will provide a proper access
to the data stored in database, accordingly SMS based
consultation is possible to be built. The SMS application
utilizes request-response communication concept in order to
provide consulting application based on the knowledge base
stored in database. Thus, this SMS application would be a
particular interface for an ES consultation service.