Refunds
Refunds are so annoying that it is becoming general practice to have a flat no-refund policy. Even the hardest-headed program directors find it almost impossible, however, not to grant special exceptions in the case of authenticated disability or ‘removal from the city. One way to ameliorate the effect of a rigid no-refund policy somewhat is to grant certificates of credit, enabling the student who wishes to drop a certain course to apply the money paid on it to any other course within a specified Period, usually one year. This alterative has gone a long way in preserving good will. It is always understood, of course, that refunds will be granted in full when courses are discontinued by the organization.