Employers and community members also are regarded as
key customers. Results from NCON’s annual survey of
employers (Figure 7.2-12) show favorable comparisons to its
top competitors and a high percentage of respondents who
were “satisfied” or “very satisfied” with NCON’s preparation
of its graduates. Annual aggegation of results from NCON’s
quarterly community survey also demonstrates high levels
of satisfaction with NCON and its graduates (Figure 7.2-13).