I'm having a trial on the sandbox feature in asset management. I find I can't modify the CI in the "BMC.ASSET.SANDBOX" dataset. Support told me it is as designed, when people update the CI in Sandbox data set, it will try to create a new record which causes an error. and he suggests I update the CI on the base form which is BMC.CORE:BMC_xxx. I'm confused actually, If people can't update their modification to CI in the "BMC.ASSET.SANDBOX" dataset from time to time, why this dataset is called sandbox?
Support also suggests I submit an idea in community to get help from you guys.