-"Hello. I'm Bill White." -"Hi. I'm Susan Jones." -"It's a pleasure to meet you." -"It's a pleasure to meet you, too." And if you want, one thing you can do is to mention the person's name when you're saying: "It's a pleasure to meet you." Okay? But sometimes in a business context, you're not yet sure whether to say: "Ms. Jones", or: "Susan", so you could try it, and you could say: "It's a pleasure to meet you, Ms. Jones." And she might say: "Oh, you can call me Susan. It's a pleasure to meet you, too." And so on. Okay? But main thing is this part is just repeated.