This means, if stats same as December:Cost for new agreement would be:14 x 100 = 1,400Savings:29 x 650 = 18,850Will also need to account that they will improve performance (ratio will change).For these 14/29 claims, is the total number of ClaimDi surveyors sent in the period/area the total in the sheet (84)?16% in under 20 minutes34.5% over 30 minutes (this is very, very bad)