Training and Human Resources
• To maintain good working relationships with your own colleagues, and all other departments.
• Understanding, supportive, encouraging and helpful to all.
• Training new staff and monitors their performance.
• Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
• Treat complaints of harassment and discrimination promptly and confidentially.
• Treat customers and colleagues from all cultural groups with respect and sensitivity.
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.