The IT-enabled trends we have described in this paper are not only among
the most significant in terms of economic impact, but they also point to how
advances in technology will change society, the economy, and the workplace in
coming years. These trends can extend the powers of managers, workers, and
entrepreneurs, opening up new avenues to growth. They may also disrupt longstanding
commercial, social, and political relationships and alter the dynamics
of entire industry sectors. As these trends gather force, business leaders, policy
makers, and the public have many issues to consider.