Searching task
All participants were given exactly the same searching
task: “Imagine that your close friend has a tattoo and
is thinking of getting it removed. He/she is asking your
opinion if he/she should do this or not. In order to
provide him/her a considered opinion, you are looking
for information via search engines by using INTERNET
EXPLORER.” Logging software [7] was installed to track
and log the participants’ interactions with computer.
The participants were encouraged to conduct as many
searches as needed until they gathered enough
information and knowledge. Next, they answered the
questions regarding the search task.