Hi Team,
Thank you all for attending our meeting earlier and just a recap of today’s meeting:
1. Reviewed all Casino Conversion Campaigns especially the new campaign for the 21 days segment: “100% Money Back Guarantee”
- Discussed terms and conditions
- Qualification requirements
2. Reviewed Poker, Sportsbook Conversion Campaigns
3. New rules on password protected files as per Jo Vergara
- New password will be sent only to Sales executives and should not be shared to anyone whose function does not include calling out players.
- But if supervisors, managers would like to get hold of any information that is not accessible in their respective sharepoints, requests can be made through Nero for the BA Team.
Summary:
Issues Encountered:
TH
-Some of the conversion files when they checked included players who already have deposits.
Solution: will check with Risk and BA Team
CN
-would like to get at least the Casino 1 day list earlier than 11:00am – proposed 9:30am if possible
Solution: will check with BA Team
ID, KR and MY
-connectivity (choppy, static connection) issue using the Cisco phone from Thursday of last week.
Solution: Chezca and Richard are cc’d in this email
Let me know if I missed out on anything.
Enjoy the CNY party and have a great weekend!