Although plenty of choices are available on the Internet for customers to choose from, psychological barriers often prevent consumers from completing transactions online, resulting to “lookers” purchasing products off-line. With less time spent on waiting and planning, and more time on enjoyment, consumers would surely like to make reservations and received tickets at home via travel websites. Moreover, e-shopping provides a large geographic coverage which consumers can choose from a great product assortment when they shop at home. Werthner and Ricci have thus found that the tourism industry is leading eCommerce applications. However, since payment is the most important item in eCommerce, consumers are always concerned on payment security. Such concerns are a possible outcome of computer crimes, which are one of the primary factors that prevent consumers from providing credit card information. Mills et al. listed several cyber-crimes such as auction fraud, vacation fraud, gaming fraud, spamming, and identity theft. Business organizations must therefore pay more attention to protect themselves and their customers from losses due to cyber-crimes. These crimes, however, are not likely to be completely prevented or easily detected by law enforcement alone. Additionally, privacy issues are found to be of major concern to many consumers. This leads to the situation that many travellers use the Internet to search for information but still purchase offline. Research findings have shown privacy issues also play a significant role in inhibiting purchase of travel-related products online. Website owners should, therefore, pay more attention on making customers feel comfortable and secure to complete their reservations and to increase trust in the online environment.