Managers involved in e-banking, whether it is development of e-products or emarketing or delivery, need to be aware of relevant regulations to ensure compliance.
Many banks employ specialist staff to ensure compliance with regulations. Although
financial regulators are generally ‘technologically neutral’ there are some exception
such as Union’s Electronic Commerce Directive (ECD). One consequence of this
Directive is that the requirements which a service provider from one EU Member
State has to meet in a non-face-to-face interaction with a United Kingdom client may
depend on the technology used.