suburbanisation of distribution systems for b2c e-commerce may gradually extend towards more remote and less densely populated areas, as has been seen in the example of online grocery in the Netherlands. This, however, may contribute to the ongoing process of the closure of traditional retail stores in these areas, thus limit in physical accessibility of such stores for non-urban consumers and enhancing the utility of e-commerce for this group of people. As aresult, average trip lengths and car use for shop-ping trips may increase. As freight transport also increases due to b2c e-commerce, the overall effect will be an increase in motorised mobility throughout the country, with only urban consumers being able to save time and trips for shopping purposes, but consumers elsewhere adding time and distance to their travel burden.The size of the mobility and access ability effects of b2c e-commerce varies between product categories, however. In the case of search and experience (including tactile) goods, it has the potential of reducing transaction costs and there is growth potential for b2c e-commerce.Its travel impact may thus become significant over time – although when taking into account freight transport, the net outcome is less clear.In the case of credence products, transaction costs are prohibitively high, b2c e-commerce is not likely to take off, face-to-face contact and physical travel remain necessary, and the over-all mobility impact could be negligible. Next,social status and the pleasure that people derive from shopping also needs to be taken into account. These factors also enhance the uncertainty about the mobility and access ability impact of b2c e-commerce over time