Samsung washing machines recalled for risk of 'impact injuries'
The Consumer Product Safety Commission announced a voluntary recall of 2.8 million top-loading washing machines because of a risk of "impact injuries."
According to CPSC, the top of the washing machine could unexpectedly detach during use. Samsung received 733 reports of "excessive vibration" or the top detaching from the chassis of the machine.
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Nine injuries have been reported, including a broken jaw.
The machines were sold at multiple retailers
Samsung says owners of the machines can either receive a free in-home repair to reinforce the top of the washer, or receive a rebate to purchase a new washer.
Samsung Note 7 recall hit: at least $5.3 billion
"Our priority is to reduce any safety risks in the home and to provide our customers with easy and simple choices in response to the recall,” John Herrington, Samsung Electronics America's senior vice president and general manager of its home appliances division, said in a statement. "We are moving quickly and in partnership with the CPSC to ensure consumers know the options available to them and that any disruption in the home is minimized."
The washing machine recall is the latest headache for Samsung, after issuing recalls for the Galaxy Note 7 smartphone following reports of the device overheating and potentially catching fire or exploding. Samsung says the Note recall could cost it at least $5.3 billion.
The latest product crisis not only threatens to diminish Samsung's brand name, but calls into question its quality assurance and attention to consumer safety.