Dear Leslie,
I wanted to thank you for stopping by Lita’s Used Books on Monday. It’s great to see new faces in our store, and I hope you had an enjoyable experience. Since it was your first visit to our store, I wanted to personally welcome you to the Lita’s family with the enclosed gift certificate for one free book off our Blue Shelf.
Not only are we excited to have a new customer, we’re also thrilled that you are using our books for a good cause. Jeremy, the sales associate who helped you, said that you had mentioned that you were buying used books to donate to your school’s library. At Lita’s, we believe that it’s impossible to open a book—any book—without learning something, and we applaud your efforts to keep young people interested in reading. To further your cause, I’m also enclosing a shopper’s card that will allow you to receive 10% off any purchase over $25. I hope this helps your charity work and encourages you to use our resources in the future.
Thank you, and we look forward to seeing you again soon.
Warm regards,
John Thomas
Manager, Lita’s Used Books