Other Strategic Issues
A firm succeeds, then, by adopting and effectively implementing one of the strategies explained earlier (and summarized in Exhibit 1.9). Recognize that although one strategy is generally dominant, a firm is most likely to work hard at process improvement throughout the firm, whether cost leader or differentiator, and on occasion to employ both of the strategies at the same time. However, a firm following both strategies is likely to succeed only if it achieves one of them significantly. A firm that dose not achieve at least one strategy is not likely to be successful. This situation is what Michael Porter calls "getting stuck in the middle." A firm that is stuck in the middle is not able to sustain a competitive advantage. For example, giant retailer Kmart/Sears has been stuck in the middle between trying to compete with Wal-Mart we often associate the differentiation strategy with firms that have an outstanding new innovation or that excel in customer service, quality, or product features, but sometimes a differentiation approach can help a firm that competes in an industry that is characterized by cost leaders. One example is the furniture maker, Craftique, in Mebane, North Caroline. Like many furniture firms, 57-year-old Craftique has been struggling to compete with low-cost suppliers from China and other global competitors. In a new direction, it now succeeds by specializing only in high-end furniture with lots of fabric choices, colors, and allowing the customer to participate in the product design over the firm's Website. Other furniture manufacturers who follow the cost leadership model strive to compete by outsourcing production to lowcost suppliers and/or investing in automation to reduce operating costs.
ประเด็นยุทธศาสตร์อื่น ๆA firm succeeds, then, by adopting and effectively implementing one of the strategies explained earlier (and summarized in Exhibit 1.9). Recognize that although one strategy is generally dominant, a firm is most likely to work hard at process improvement throughout the firm, whether cost leader or differentiator, and on occasion to employ both of the strategies at the same time. However, a firm following both strategies is likely to succeed only if it achieves one of them significantly. A firm that dose not achieve at least one strategy is not likely to be successful. This situation is what Michael Porter calls "getting stuck in the middle." A firm that is stuck in the middle is not able to sustain a competitive advantage. For example, giant retailer Kmart/Sears has been stuck in the middle between trying to compete with Wal-Mart we often associate the differentiation strategy with firms that have an outstanding new innovation or that excel in customer service, quality, or product features, but sometimes a differentiation approach can help a firm that competes in an industry that is characterized by cost leaders. One example is the furniture maker, Craftique, in Mebane, North Caroline. Like many furniture firms, 57-year-old Craftique has been struggling to compete with low-cost suppliers from China and other global competitors. In a new direction, it now succeeds by specializing only in high-end furniture with lots of fabric choices, colors, and allowing the customer to participate in the product design over the firm's Website. Other furniture manufacturers who follow the cost leadership model strive to compete by outsourcing production to lowcost suppliers and/or investing in automation to reduce operating costs.
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