To effectively assist the ICR Manager in charge to manage a portfolio of ~25 mainly Japanese Customers in Pluak Daeng (Glow 11, 12 & 13) and Maptaput
To effectively assist the ICR Manager in charge in being the focal point to these industrial customers for both commercial and technical issues. In order to maintain customer relationship and satisfaction, emphasis is primarily placed on providing swift response to customers’ queries, concerns or complains and also on assisting in technical and operational problem solving through coordination between customers and technical & operation functions from operation team.
To effectively assist the ICR Manager to manage these industrial customers’ corresponding utilities supply agreements as well as other activities related to the customers, including any amendment of the existing agreements or re-negotiation of the existing agreements for term extension.
To contribute to the invoicing, billing process, budget preparation, sales summary report and variance explanation