Developing and implementing relationship management strategies for dealers.
Developing and implementing target marketing and key account management strategies for fleet customers.
Developing retail finance schemes, campaigns and initiatives for retail customers.
Visiting dealers.
Visiting fleet customers with team members, brand partners and dealers.
Reviewing and ensuring the quality of customer credit assessments, credit write-ups and customer presentations.
Supporting collection activities, following up with overdue customers and exploring opportunities for remarketing repo vehicles.
Motivating team members by providing job enrichment / job enlargement, open communication, etc.
Developing sales strategies, plans and reviews.
Updating and maintaining a database of customer portfolios.