In their view, websites should “clearly dispose the page layouts and choose coherent colors. This can make the texts to be legible and key words to be conspicuous. It is also necessary to consider the aesthetic design at the same time” (Participant 305050991) and “pictures and texts should be concordant and well disposed. To enrich the page layouts by using colors properly” (Participant 105030782). They appreciated a website as a whole, requiring all of the functions and interfaces to be coherent and harmonized. The data also show that users wanted website functions to be easy to use and also in harmony with an appropriate learning content—as a respondent stated, “the interface should be easy to operate and the layout appearance should also be pleasing and conformable” (Participant 104300401). Failure to have harmonization between these two elements led them to perceive the website as having lower value. Thus, a “good website” needs to show coherence between valuable learning content, ease of use and a visual design that is appropriate to the learning objective. Failing to provide these elements could negatively affect the participants' willingness to continue using the website. The finding supports human–computer interaction work that identifies harmonization as a crucial design concept