Hi Team,
Please note and communicate with your centre team – for clients with withholding tax, we decided to collect the monthly payments through manual CC charges (mail order) to avoid any delays in the refund process (coz Global Collect will only charge full invoice amounts).
So, action for us would be:
• DO mail order every month as normal for those clients with WHT
• DO NOT register these clients’ credit card through MyRegus!! If the clients do this, they will get charged automatically every month.
Any questions, please let me know.