You will be able to conversation in the matters in which they are interested, to make them relax.
1. TRUST. The foundation of any relationship. If the customer does not trust you or Recall then you cannot build a very productive relationship, no matter how much they like you.
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> 2. RAPPORT. It's when two people speak easily and feel that they have things in common. Without rapport, conversation is stressful.
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> 3. RESPECT. Consultative sales requires a high degree of respect. You need the customer to listen to you and follow your advice. In a strong relationship, 2 individuals respect each other's opinions, integrity, and judgment.
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> 4. VALUE. Every sales relationship is based on a strong perception of potential value. If the customer doesn't expect value, why would he agree to meet with you? People can receive value by having their needs met: organizational needs, positional (professional) needs, or personal needs.
You will be able to conversation in the matters in which they are interested, to make them relax.1. TRUST. The foundation of any relationship. If the customer does not trust you or Recall then you cannot build a very productive relationship, no matter how much they like you.>> 2. RAPPORT. It's when two people speak easily and feel that they have things in common. Without rapport, conversation is stressful.>> 3. RESPECT. Consultative sales requires a high degree of respect. You need the customer to listen to you and follow your advice. In a strong relationship, 2 individuals respect each other's opinions, integrity, and judgment.>> 4. VALUE. Every sales relationship is based on a strong perception of potential value. If the customer doesn't expect value, why would he agree to meet with you? People can receive value by having their needs met: organizational needs, positional (professional) needs, or personal needs.
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