I am sorry that you have not received our parcel yet.
As per record,we sent your parcel on 24th December.We use Standard Flat Rate Shipping Service and there is no track number. Usually it takes about 25~30business days to arrive your country.It has been 18business days since we sent it. Firstly,please recheck your post address:Supavee Onming,449/49 Moo3 , Tumbon Dontako,Amphoe Muang,Ratchaburi,THAILAND,70000,Thailand,
If the address is correct,could you pls kindly wait till 6th Feb?I know it seems unreasonble and it's not easy to agree, but it is really hard for us to control the transit. We are anxious about it as you.I promise to resend or refund your order as per your request if you still not receive it then,is it ok for you?Please don't leave us any bad comments,thanks.
Await for your early reply.