I have attracted by the ad of Deals and You company and paid through credit card an amount of Rs.3599-00 for a 1TB seagate make extra Hard disk.My order No. is 85408 booked on 31-03-2011 and merchant ref no. is : 20110330200829.
They acknowledge THe receipt through mail.
fter frequent followups simple answer from company is : THEY WON'T HAVE ANY ADDRESS FOR COMMUNICATION. THERE IS NOBODY IN THAT COMPANY TO ESCALATE THE PROBLEM. THERE IS NO OTHER CONTACT No. EXCEPT : 01206726777.
I HAVEE PAID THE TOTAL AMOUNT FOR THE PRODUCT WHAT EVER THEY WANT.
Now company response is almost Nil. They are saying they won't return my amount also.
There is no guarenteed date to supply the material from their side.
Bank people also said that it is not possible to trace for which account my amount hasbeen transferred. They didnot have any address( this is the bank reoly).
Pl. suggest me how to proceed against this company. Your valuable suggestion will be helpful not only to me but for somany who are expressing their pains in socialnetwork websites.
Looking for your cooperation.
Regards
NVS Sankaram
by
D Sharma
on 06 May 2011
Dear Sankaram,
We are sorry to hear about your problem and we would like to mention that we are actively listening to all customer queries. We've got your details about the order number and to process your query, we'd request you for your Contact number so that our support team can call you.
Our email id is smedia@dealsandyou.com
Please be assured of an urgent resolution from our side.
DnY Support.