International orders are subject to billing address verification, and must have the same billing and shipping address. Orders with a different billing and shipping addresses will not be processed.
• RISK OF LOSS, DAMAGE AND TITLE FOR MERCHANDISE SHIPPED INTERNATIONALLY WILL PASS TO YOU UPON OUR DELIVERY TO THE CARRIER. DAMAGED ITEMS DELIVERED THROUGH INTERNATIONAL SHIPPING METHODS WILL NOT BE REPLACED OR REFUNDED. WE ARE NOT RESPONSIBLE FOR CUSTOMS CLEARENCE, DELAYS OR COMPLIANCE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE TO ENSURE THAT YOUR ORDER COMPLIES WITH LOCAL CUSTOMS REGULATIONS.
• INTERNATIONAL ORDERS ARE SHIPPED VIA USPS INTERNATIONAL MAIL OR FEDEX EXPRESS. USPS FIRST CLASS INTERNATIONAL SHIPPING METHOD DOES NOT PROVIDE TRACKING INFORMATION. WE RECOMMEND THAT YOU USE A SHIPPING METHOD THAT PROVIDES TRACKING INFORMATION IN ORDER TO ENSURE A FAST AND SECURE DELIVERY OF YOUR MERCHANDISE.
• When using International 1st Class Mail you will receive a custom form number starting with LN. This is NOT a tracking number. The only information available on the USPS tracking page will be the date when the package was picked up by the carrier.
• For shipping charges, please refer to International Shipping (we currently ship to selective countries, please check International Shipping for a complete list). Shipping charges do not include duties or taxes. By law we are required to disclose the full value of the package contents. Please check with your local customs office for detail information.
• Estimate delivery time is 6-12 days for Canada/Mexico orders. Estimate delivery time is 8-16 days for other international orders.
• Free shipping promotion does not apply to international orders including Canada/Mexico orders.
• We do not accept returns and exchange on international orders including Canada/Mexico orders.