Deploy, configure, and support a large-scale production and corporate network infrastructure in data centers and Point of Presence (POP) sites across many regions.
Provide onsite network support and expertise at POP sites while working with local vendor support staff
Schedule and perform network maintenance, repair, and upgrade tasks as needed while limiting the impact on the production network
Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
Work with network provisioning engineers to turn up new circuits and engage and escalate with vendors to troubleshoot out-of-service or faulty circuits.
Manage project timelines to support network turn-up within expected completion intervals.
Use internal tools and scripts to configure, monitor, and repair servers and network equipment
Responsible for asset management of networking gear in datacenter and POP sites including RMA
Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
Ability to work closely with Engineering, Network Operations and Project Management groups
Proactively contribute to documentation, automation and processes as they evolve
Follow, improve, and implement data center and POP best practices
Manage stock quantities and use logistics to prepare for installations in the near future
Participate in on call activities and follow escalation process to support the infrastructure 24/7