There should be another problem.
If there are only occupied bellow products,
4906137372620 10031992 #A4レタートレーロング・クリア #A4 SIZE LETTER TRAY LONG TYPE CLEAR
There should not be in bellow products
4906137315818 10103102 #NEWカタログスタンド A4 #New catalog stand A4
So it seems that you are trying to indicate that above products are missing.
As both of them should be in the same carton as I3-3.
if you can find out JAN code 4906137315818 (84pcs)
For broken items, we would process 50:50 broken products policy.
However, please make sure the matter of I3-3.
Is it really occupied only code 4906137372620 (26pcs) ?
And you can not find code 4906137315818 (84pcs) ?