Problem description: Internet low speed, cloud not browse webpage and signal swing 2 to 4 bars sometime connect edge.
Analysis: from DNA have usage from 2 cell in complaint area U08-AYA0016-D and U21-AYA0016-D serving cell and from propagation delay cell U08-AYA0016-D can serve up to 10.2 km and cell U21-AYA0016-D can serve up to 5.1 km and high utilization (U08-AYA0016-D (88%) and U21-AYA0016-D (87%) ) and from complaint customer have Internet low speed, cloud not browse webpage and signal swing 2 to 4 bars sometime connect edge. from results good coverage and have new site macro cell U08-AYA0224 week 19 (cell U08-AYA0224 far location customer complaint 0.48km.) and from KPI cell U08-AYA0016-D have CSSR (98%) and DCR (0.6%) and KPI cell U21-AYA0016-D have CSSR (98%) and DCR (2.5%),suspect now customer usage normal.