Just for your information :
We still have a lot of issues (roughly 4 lots per day) are in that case.
In the last WIP extraction provided, it represents 103 jobs!
For sure, it's highly impacting users confidence in the system and the plant reporting.
I think we should not rely on manual updates on a long term (meaning that solution 2 may not be the right option)
Regarding the option 1, I don't know if that can fix the issue.
While we don't have yet identified the origin a the issue, could you please :
1 - Create an hourly alert with the list of jobs having this issue.
2 - Identify the manual workaround and communicate this to FMA and TMA teams.
Please see below a list of jobs with this issue :