Configure device offer by customer's segmentation.
Configure master promotion and trade for device offer.
Configure data package for ROM agent.
Configure campaign for Save Churn.
eService configuration (manage & control promotion and package on eService both Post & Pre)
Using new tools for editing or uploading content, offer, tariff etc. via e-service, on line system and voice recognition, etc.
Design IVR, USSD interactive Flow.
Maintain, follow up and solve the customer's problems with the involved team such as HEM, SAND, MIS after campaign launching