1. GIVE PEOPLE ANALYSIS.
Information is gathered and analyzed, reports are written, and presentations are made about problems, solution. Or progress in solving urgency, teamwork, communication, momentum slippage, or other key problems within the eight steps.
2. DATA AND ANALYSIS INFLUENCE HOW WE THINK.
The information and analysis change people’s thinking. Idea inconsistent with the needed change are dropped or modified.
3. NEW THOUGHTS CHANGE BEHAVIOR OR REINFORCE CHANGED BEHAVIOR.